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Gift card

YAYA Gift card

Terms and Conditions YAYA Gift Card

General terms and conditions YAYA Gift Card

The following conditions apply to all purchases and payments with the YAYA Gift Card and apply in addition to the general terms and conditions of YAYA B.V., based and registered office at Halfweg the Netherlands.

When you purchase a YAYA Gift Card you automatically accept all the terms and conditions and you will live them at any time.

Exchangeable in the Dutch YAYA Concept Stores and the YAYA Webshop

The YAYA Gift Card is valid in all concept stores In the Netherlands. Click here For a complete list of shops where to spend the YAYA Gift Card. The YAYA Gift Card is not exchangeable at other stores or other web shops.

The YAYA Gift Card can be used to purchase products in our Dutch YAYA Concept Stores and at www.yaya.nl.

YAYA Webshop

The YAYA Gift Card is a valid payment method for the purchase of all products on the YAYA webshop at www.yaya.nl.. If the amount of payment exceeds the balance on the YAYA Gift Card, the remaining amount should be paid by another method such as iDeal or credit card.

Validity YAYA Gift Card

After the date of purchase, the YAYA Gift Card is valid for 2 years. After the expiration date, the YAYA Gift Card can no longer be redeemed in the shop or in the webshop. There is also no refund on the remaining balance after the expiration date of the card. Although you can use the website of YAYA to view the balance and the validity of the card, Is it advisable to always keep a hold on the receipt after purchase, in order to verify the purchase date.

Spending the YAYA Gift Card

The YAYA Gift Card can be topped up in the YAYA Concept stores In the Netherlands for an amount of at least € 20 and up to € 200 The YAYA Gift Card can be used as long as there is a credit on the card and it has not expired in accordance with the said validity of the YAYA Gift Card. A purchased YAYA Gift Card is not redeemable against contact money and cannot be returned.

The YAYA Gift Card is not a personal card

The YAYA Gift Card is non-personally identifiable and is transferable to another user. On the YAYA Gift Card is a reference to www.yaya.nl. where the new user can find the general conditions.

Return items

When you return an article with a YAYA Gift Card Purchased, you will receive a new YAYA Gift Card, which is topped up with the corresponding returned amount. This new YAYA Gift Card is also valid for 2 years.

Loss, theft and/or damage

YAYA B.V. shall not be responsible or liable for any loss, theft or damage to a YAYA Gift Card in any form whatsoever and the loss of balance thereof. There will be no refund of the balance in the event of any loss, theft or damage to a YAYA Gift Card. Should you need to discuss any loss, theft or damage you can contact the head office of YAYA B.V. via +31 (0)20 205 06 00 or CS@yaya.nl.

Falsification, misuse or other kind fraud

If a user attempts to abuse the YAYA Gift Card in any form including fraud then the card will be immediately blocked and its use denied.

These general conditions of the YAYA Gift Card may change from time to time. We recommend therefore that you regularly check the website www.yaya.nl. to see the latest version. When using the YAYA Gift Card you agree to the use of the current terms and conditions.

The sale of the YAYA Gift Card is used for primarily private use. Are you interested in the YAYA Gift Card for Business Purposes? Please contact the head office of YAYA B.V. via +31 (0)20 205 06 00 or CS@yaya.nl to discuss the possibilities.